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Global baggage solutions Ltd is a rapidly expanding provider of aviation baggage facility services.

Our call centre provides a cost efficient solution to deal with mass volume baggage enquiries. We provide the fundamental first point of contact dealing with passengers who have experienced problems with their baggage during their travel.

Our experienced staff can deal with the situation in a confident, efficient and a courteous manner, which can go some way to alleviate an otherwise highly negative and stressful situation for the customer.

We provide ongoing updates to their telephone enquiry concerning their mishandled baggage, such as by text messaging to the customers mobile phone. This can further reduce the frustration often experienced by the travelling public when trying to obtain updates with regard to their baggage enquiry.

Our call centre is predominantly staffed by experienced baggage facilities agents who have previous experience gained with handing agents and other airline baggage facilities.

 

 

Global baggage solutions Ltd  - a rapidly expanding provider of aviation baggage facilities services.